Privacy Policy
Your privacy matters to us. This comprehensive policy explains how doryphaneliq collects, uses, and protects your personal information in accordance with Australian privacy laws.
Last Updated: March 15, 2025
This privacy policy complies with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). We regularly review and update this policy to ensure it meets current legal requirements and reflects our current practices.
Information We Collect
At doryphaneliq, we collect various types of information to provide you with our financial presentation services. Understanding what information we collect helps you make informed decisions about sharing your data with us.
Personal Information
Name, email address, phone number, postal address, date of birth, and professional details when you register for our services or attend our events.
Financial Information
Business financial data, presentation materials, industry sector information, and professional qualifications relevant to our training programs.
Technical Information
IP address, browser type, device information, cookies, and website usage patterns to improve your experience on our platform.
Communication Records
Records of correspondence, support requests, feedback, and interactions with our team members during consultations or training sessions.
How We Use Your Information
We use your personal information for specific purposes that are directly related to our business operations and your relationship with doryphaneliq. Here's how we process your data:
- Delivering our financial presentation training programs and educational content tailored to your professional needs
- Processing registrations for workshops, seminars, and certification programs scheduled throughout 2025 and 2026
- Communicating important updates about your courses, schedule changes, and new program offerings
- Providing technical support and responding to your inquiries about our services
- Analyzing usage patterns to improve our website functionality and user experience
- Conducting research to develop better educational materials and presentation methodologies
- Maintaining records for certification purposes and professional development tracking
- Ensuring compliance with Australian financial education regulations and industry standards
Important: We never sell your personal information to third parties. Your data is used exclusively for the purposes outlined above and is always processed in accordance with Australian Privacy Principles.
Data Sharing and Third Parties
While we don't sell your information, there are specific circumstances where we may share your data with trusted partners. These relationships are governed by strict confidentiality agreements and data protection requirements.
Service Providers: We work with carefully selected companies that help us deliver our services, including cloud hosting providers, email communication platforms, and payment processing services. These providers only access information necessary to perform their specific functions and are contractually obligated to protect your data.
Professional Partners: When you participate in joint programs or certification courses, we may share relevant information with accredited training organizations, industry bodies, or guest instructors. This sharing is limited to information necessary for program delivery and certification purposes.
Legal Requirements: We may disclose your information when required by Australian law, court order, or to protect our legal rights. This includes compliance with financial services regulations and responding to lawful requests from government agencies.
Business Transfers: In the event doryphaneliq is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction, subject to the same privacy protections outlined in this policy.
Your Rights Under Australian Privacy Law
The Australian Privacy Act grants you specific rights regarding your personal information. We're committed to honoring these rights and making it easy for you to exercise them.
- Access: You can request copies of the personal information we hold about you, including how we've used it and who we've shared it with
- Correction: If you believe any information we hold is incorrect or incomplete, you can request corrections at no charge
- Deletion: You may request deletion of your personal information, subject to certain legal and business requirements
- Complaint: If you're concerned about how we've handled your information, you can lodge a complaint with us or the Office of the Australian Information Commissioner
- Opt-out: You can unsubscribe from marketing communications while still receiving essential service-related messages
- Data Portability: Where technically feasible, you can request your information in a commonly used electronic format
To exercise any of these rights, contact our privacy officer at info@doryphaneliq.com. We'll respond to your request within 30 days and won't charge fees for reasonable requests.
Security Measures
Protecting your information is a top priority. We've implemented comprehensive security measures designed to safeguard your data against unauthorized access, alteration, disclosure, or destruction.
Encryption
All data transmission uses SSL/TLS encryption, and sensitive information is encrypted at rest using industry-standard AES-256 encryption protocols.
Access Controls
Staff access to personal information is restricted based on job requirements, with regular access reviews and mandatory privacy training for all team members.
Infrastructure Security
Our systems are hosted in secure Australian data centers with 24/7 monitoring, regular security audits, and automated backup procedures.
Multi-Factor Authentication
Administrative access requires multi-factor authentication, and we encourage users to enable additional security features on their accounts.
Data Retention and Deletion
We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, meet our legal obligations, and resolve disputes. Different types of information have different retention periods based on their purpose and legal requirements.
| Information Type | Retention Period | Reason |
|---|---|---|
| Course Registration Data | 7 years | Professional certification requirements and tax obligations |
| Communication Records | 3 years | Customer service quality and dispute resolution |
| Website Usage Data | 2 years | Analytics and service improvement |
| Marketing Preferences | Until withdrawal | Respecting your communication choices |
| Financial Transaction Records | 7 years | Australian taxation and accounting requirements |
When information is no longer required, we securely delete or anonymize it using industry-standard data destruction methods. You can request early deletion of your information, though we may need to retain certain records to comply with legal obligations.
International Data Transfers
While doryphaneliq primarily operates within Australia, some of our service providers may store or process data internationally. When this occurs, we ensure appropriate safeguards are in place to protect your information.
We only transfer data to countries with adequate privacy protections or under specific legal mechanisms such as binding corporate rules, approved certification schemes, or standard contractual clauses. Before any international transfer, we conduct thorough assessments to ensure your privacy rights remain protected.
Currently, some of our cloud infrastructure partners store backup copies of data in secure facilities located in Singapore and the United States. These transfers are covered by comprehensive data processing agreements that meet Australian privacy standards.
Cookies and Website Analytics
Our website uses cookies and similar technologies to enhance your browsing experience and help us understand how our site is used. You have control over these technologies and can adjust your preferences at any time.
Essential Cookies: These are necessary for basic website functionality, including security features, load balancing, and maintaining your preferences during a session. These cookies cannot be disabled without affecting site functionality.
Analytics Cookies: We use these to understand visitor behavior, popular content, and areas for improvement. This information is collected anonymously and helps us create better resources for our users.
Preference Cookies: These remember your choices about cookie settings, display preferences, and other customization options to improve your future visits.
You can manage cookie preferences through your browser settings or by contacting us directly. Disabling certain cookies may limit some website features, but core functionality will remain available.
Changes to This Policy
We review this privacy policy regularly and update it when necessary to reflect changes in our practices, technology, or legal requirements. When we make significant changes, we'll notify you through appropriate channels.
For major policy updates that affect how we use your personal information, we'll provide at least 30 days' notice via email to registered users and prominent website notifications. Minor updates, such as clarifications or formatting changes, may be made without advance notice.
We encourage you to review this policy periodically to stay informed about how we protect your privacy. The "Last Updated" date at the top of this policy indicates when the most recent changes were made.
Privacy Officer Contact Information
If you have questions about this privacy policy, want to exercise your privacy rights, or need to report a privacy concern, our dedicated privacy officer is ready to help.
Address
19 Bolton St
Newcastle NSW 2300
Australia
Phone
+61362313723
info@doryphaneliq.com
We aim to respond to all privacy-related inquiries within five business days. For urgent matters, please call during business hours (Monday-Friday, 9 AM-5 PM AEST).